Author Topic: Romans poor quality !!  (Read 6284 times)

Offline Customizer

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Romans poor quality !!
« on: August 22, 2006, 18:24:36 »
Hi,

the first sets comes to the playmo fans and whats that many many
poor quality !!

ENJOY !!

Read here:

POOR QUALITY !!

gentle greets

Andi

Offline cachalote

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Re: Romans poor quality !!
« Reply #1 on: August 23, 2006, 11:12:04 »
well andi,
i can't understand german, but it sure looks those fans are angry.
the pictures are not that great.
can you translate for us what seems to be the problem?
thanks.
    honni soit qui mal y pense

Offline Customizer

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Re: Romans poor quality !!
« Reply #2 on: August 23, 2006, 15:57:07 »
Hi,

i think the easy way are to translate with bablefish !!  ;D

http://babelfish.altavista.com/

Insert the URL and read in English !

http://www.playmo-portal.com/playmobilforum/roemer-und-ihre-maengel-t11182.html

genlte greets

Andi

Offline Sir Gareth

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Re: Romans poor quality !!
« Reply #3 on: August 23, 2006, 19:23:23 »
 It doesn't look good not too many smilies smiling over at the German portal.

 I just hope that the 2nd run off the Romans is better, in about a years time when we can get them over here in UK.
I'm only human, born to make mistakes.

Offline Richard

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Re: Romans poor quality !!
« Reply #4 on: August 24, 2006, 08:35:02 »
Hello, Andi ...

Before everyone ties their knickers in a knot, it might be a good idea to translate the German for our non-German members ... :)

It appears that someone was asleep when they packaged a few of the new Roman sets.

With any moulding process, there are always imperfect castings. These are usually caught by an inspector (or even the packagers) and never get to us ... the consumers.

Unfortunately, some get through. This is the reason that every good company (like Playmobil) has a customer/direct service department.

For more than thirty years, Playmobil has always replaced missing, broken or bad parts with no questions asked. (And, with no cost to the customer.)

It is very easy to be critical and complain. However, we all know that Playmobil will quickly correct any mistakes. This is a new theme and a new product. We need to be patient and understanding.

If there are problems, perhaps Playmobil could use our help, Andi, rather than just a negative attitude. (Maybe you could suggest that to the folks at the German forum!)

All the best,
Richard

PLAYMOBIL GOOD QUALITY !!!


Offline Customizer

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Re: Romans poor quality !!
« Reply #5 on: August 24, 2006, 14:19:56 »
Hi Richard,

hmmm yes it was a new theme but at the last years there are not so many many errors !
Lets remember the Soccer Theme this year !

I think 2006 are a poor quality playmobil year.
I dont know why............

But the Set price are higher and higher and  the quality are more bad.
Many people are very angry about this.

I think playmobil want to do there best.

I hope so.  ;D

gentle greets

Andi


 

Offline Sir Gareth

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Re: Romans poor quality !!
« Reply #6 on: August 24, 2006, 14:54:01 »
Hello, Andi ...

For more than thirty years, Playmobil has always replaced missing, broken or bad parts with no questions asked. (And, with no cost to the customer.)




  I wish that statment was true here in the UK.

 I bought an add on set of native Americans with an order that I sent to UK DS before everything came to us from Germany. When it had arrived 2 of the figures where the same in the pack so I rang and told them this and I was asked to send the whole pack back recorded delivery for the attention of whoever.
  I know it wasn't much it cost about £ 2.70 to return them making their actual cost expensive, £8.70 or about $16.00 and it was over 6 weeks before the replacement arrived.
« Last Edit: August 25, 2006, 18:56:44 by Sir Gareth »
I'm only human, born to make mistakes.

Offline Richard

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Re: Romans poor quality !!
« Reply #7 on: August 24, 2006, 19:37:11 »


Well, gentlemen ...

It would appear that there are two kinds of people:

PLAYMO-FRIENDS

and

PLAYMO-ENEMIES ...

I am a PLAYMO-FRIEND !!!

Which are you ... ???

If Playmobil is indeed having some problems, they will need all the friends that they can get.

Perhaps it's time to stand up and be counted ... :)




Offline CountBogro

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Re: Romans poor quality !!
« Reply #8 on: August 24, 2006, 19:48:09 »
It seems to me that a true friend will tell you that you've made a mistake and will try to correct you. Someone who just ignores your mad behaviour isn't a friend at all but just a slicky ...

I have the feeling Playmo quality is dropping too. Remember the Nuns cape that kept popping of her headdress? And here are more things like that. Not major problems - fortunately, but small things that make me think they are cutting corners ...

Bogro
... and then dusk came and brought despair.

Offline Richard

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Re: Romans poor quality !!
« Reply #9 on: August 24, 2006, 19:57:03 »
It seems to me that a true friend will tell you that you've made a mistake and will try to correct you. Someone who just ignores your mad behaviour isn't a friend at all but just a slicky ...

I absolutely agree, CountBogro !!!

And, here's the person who needs our input and suggestions (not our complaints):
andrea_schauer@playmobil.de (Andrea Schauer)

So let's STOP complaining and start helping like true Playmofriends ...  0)

All the best,
Richard