Referring to Gordon's original post, I am afraid to say that these postage rates definately do not apply to DS parts orders.
I recently ordered some spares to complete sets and the order came to around £21 which included postage costs of £8.50! 
I wouldn't have minded but the parts were all tiny and light so could fit in a tiny box. So it seems to me that they can maybe reduce the website order postage costs because they are offsetting them with very high rates for DS spare parts orders....just my luck 
Claire 
When did you order, Claire? The new rates of £5 up to £49 and free for £50 plus only came in the day I started this topic. Looking in the DS catalogue which came with my 2010 Playmobil catalogue, the delivery charges from 1st January were as follows (these are for internet sales and DS orders):
up to £10 - £5.50
£10.01 to £30 - £8.50
£30.01 to £50 - £10
£50.01 plus - £7.50
Replacement part orders under £3 - £1.95.
These have now been replacd by the new rates as shown on the Playmobil website as below:
Our new UK Shipping Costs are as follows:
Order Value £ 0.00 - £ 50.00 = £5.50
Order Value £ 50.01+ = free of charge
In the email newsletter I got it says that these apply to internet and Direct Order (telephone) sales and the wording is the same on the home page of the UK website. However, if you click through on the website to the delivery, shipping and handling page, it just refers to new UK shipping costs with no reference to the internet.
I'm assuming that "internet" includes sending in a spreadsheet for DS parts, but I'm going to email and check this.
And flatcat, all the parst come in from Germany for each order, so there is that cost to Playmobil.
