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Author Topic: 5871 and 7834 Horse Carriage Issues  (Read 3347 times)

Offline minimotors

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5871 and 7834 Horse Carriage Issues
« on: December 25, 2009, 20:55:28 »
Bought  7834 One-horse carriage  on sale on Playmobil.com for my oldest daughter and also bought 5871 princess carriage for my youngest.  Both are the same just painted different and come with different accessories.  I thought they were both very nice and were both great gifts from Santa....

HOWEVER, when I put them together the folded roof pieces does not attach.  I thought it might be defective on one until I put the other together and realized the same situation.   Having purchased well over 20 items for my three kids this Christmas from the playmobil line, these were the only disappointments.  Normally everything is very soundsly made and assembled. 

I dread the thought of dealing with Playmobil directly as I am still waiting for two orders for parts placed weeks ago.  Thinking about sending these two back sounds like more trouble them just sucking it up and keeping them - with that said, both my daughters are upset that they are not the way they look in the pictures.

Anyone else have this problem with them??   Any solutions??   
 
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Offline Gepetto

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Re: 5871 and 7834 Horse Carriage Issues
« Reply #1 on: December 25, 2009, 21:26:24 »
I have 2 of the 7834 carriages and do not recall having any difficulty with them, is it an alignment problem?


Gepetto  <*)
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Offline Martin Milner

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Re: 5871 and 7834 Horse Carriage Issues
« Reply #2 on: December 25, 2009, 21:41:37 »
Could you show us a picture of how the roof is not attaching properly?
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Offline Rasputin

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Re: 5871 and 7834 Horse Carriage Issues
« Reply #3 on: December 25, 2009, 21:48:42 »
Hi Mini Motors  :elf:

 I have several of the 7834's and have never had any issues with how anything attaches. I do not have any of the 5871s and it looks a bit different so I can not say .Like Martin asked if you would provide pics maybe we could help solve your situation 

   Rasputin "The Mad Monk"
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Offline Bill Blackhurst

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Re: 5871 and 7834 Horse Carriage Issues
« Reply #4 on: December 25, 2009, 21:58:26 »
As already recommended, A picture is worth a thousand words! Let's see the problem & maybe a recommendation can be given to correct the situation.
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Offline minimotors

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Re: 5871 and 7834 Horse Carriage Issues
« Reply #5 on: December 25, 2009, 22:50:46 »
So leave it to the kids................   my 3 year old realized i was trying to install upside down.  (not really that clear in the picture) and viola!  they both work......

Thanks for all the responses!!

Merry Christmas everyone!
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Offline Gepetto

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Re: 5871 and 7834 Horse Carriage Issues
« Reply #6 on: December 26, 2009, 00:53:39 »
See how educational Playmobil can be!  :D  :xmascheer:


Gepetto  :rudy:
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Offline Bill Blackhurst

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Re: 5871 and 7834 Horse Carriage Issues
« Reply #7 on: December 26, 2009, 03:15:38 »
Quote from: minimotors on December 25, 2009, 22:50:46
So leave it to the kids................   my 3 year old realized i was trying to install upside down.  (not really that clear in the picture) and viola!  they both work......

Future problem solver  :)9 :!:!
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  Forget about all of the other stuff,....all we need is the reintroduction of the 3526 Fire Engine!

Offline Martin Milner

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Re: 5871 and 7834 Horse Carriage Issues
« Reply #8 on: December 26, 2009, 04:02:22 »
I've found both Playmobil and Lego construction pictures less than 100% informative on occasion.
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Offline minimotors

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Re: 5871 and 7834 Horse Carriage Issues
« Reply #9 on: December 26, 2009, 13:54:45 »
I will say, Playmobil directions are a lot along the lines of IKEA in that they are very representative to what needs to happen to assemble.  Better than 90% of what is out there and everything fits.  I just happened across the same item that was confusing - go figure!!  LOL!!
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