That means she's one of the new style female klickies and so will need the specially designed interior. Bill will be able to sort you out on the basis of what you have told him.
Thanks for your help, im not sure if im going to be physically strong enough to dismantle her without breaking her further? Is the plastic hard to break by pulling and pushing various parts?Aleixs
Can you post a picture or a scan of the broken figure? That will help. There are ways to dismantle a figure with differing demands for strength and technique.