What a wonderful thread!!!
I agree with a lot of your input.
1. Normal/molded faces for klickies.
2. “Pick four or five core themes and expand them into worlds or eras with sub-themes” is an excellent idea
3. For the city life theme this would mean: Modern steck buildings. Like the Victorian buildings, but then modern so that you can buy a big set once and get creative. Make a house/hospital/school/shopping mall or supermarket/dance studio/hotel/museum/police station etc. Same opening in the walls for different windows and doors, but interchangeable with different colours and types of windows. Add smaller sets for the different themes to make the empty building a house/hospital/school etc (furniture and klickies, playmobil already has a lot of sets they could incorporate) or separate walls like walls with bars for making a police station.
Market it: one building, endless opportunities, just use your imagination. As a parent I don’t want to buy 5 big buildings (for €150 each) for my kids to play with. I want to buy one and then add smaller sets to it. Also easier for family and friends to give playmobil sets as a present. And it can grow with your kids and their interests. With new sets it will be a new building again. Also make sure that wall pieces can be bought as a playmobil plus set. (And use a wall colour that won’t yellow so much over time).
4. For making a museum: work together with different musea to sell different sets that incorporate famous pieces (make a playmobil version of the statue the thinker for example). Make a steck wall piece where it’s easy to attach (and detach) paintings to.
5. Same skintones in the my figures series (I’ve stated that before).
I’m gonna steal my 6-9 from Ismene:
6. Find the "greatest hits" from previous F?gures series, produce them as non-blind Specials, and sell them on the website for double what a normal one-klicky set goes for. Let's claw back some of that Ebay cash.
7. More famous historical people. They're a great way to reach people who wouldn't normally collect Playmobil. "Oh, congratulations on graduating in chemistry! Here's Marie Curie." Everyone has a field, interest, a historical figure they admire. Let's get a klicky on every desk.
8. Keep on developing $4-$5 animal sets. Get them into bookstores, toy stores, Target, zoo gift shops, natural history museum gift shops, etc. Kids buy impulse toy animals all the time. They aren't buying Playmobil because it's not on the shelves.
9. Lastly, make it easier to buy things. Fix the website, keep popular sets in stock, let foreigners buy from the German website if they are willing to cough up the shipping costs.