The online db says they're not available so does that mean that things are available that are not listed if you try your luck with a form?
For some parts that seems to be the case.
Usually, the only parts that I order by filling in a form are the parts for which the message appears: “The spare part you were looking for is available, but cannot be ordered online”, when you look them up at the playmobil website using the function “find spare parts”,
Parts that result in a message “no longer available” I do not usually try to order by a form, with the exception of klickies. Mostly, for sets that are not too old, I do receive the klickies (the only exception was the monk from set 6464).
What I read in this forum is, that many people have tried to order klickies from DS, and some receive the klickies and some don’t. I do not know what the reason for this is. Apparently a local DS can decide to grant a request or not. It’s quite mysterious, maybe it depends on your history as a customer. I am usually not interested in whole new sets, just in one or two klickies in a set, so I am very happy that I can order these klickies separately at DS.
Now that HDTM has found out the part numbers of some body parts and we have succesfully ordered them, hopefully this is the start of a new trend.
