Over the past few months I have had a LOT of experience with ebay and Playmobil. I have done some selling and some buying. Personally, I use MISB when describing items that have never been opened AND the box itself is in MINT condition. When the box itself is damaged, I use MIB, show pictures of the damage and stress that it has never been opened. If the box has been opened but the contents are 100% I use NIB and again, post photos and accurate description.
Be VERY careful when the seller says 99% complete. More often than not, the set is missing substantial parts or has other parts substituted. Make sure there is a list of all included parts or missing parts and ask the seller for an inventory. Sometimes the seller is not a fanatic - as we all are here - and doesn't really know the set inventory so do the research yourself! Another frequent claim is "never been played with" - don't assume it's 100% complete just because it's "never been played with" - I have the small Victorian house that was basically looked at, partially assembled, and put immediately back in the box but when I went to inventory the set, one piece was missing!
There are some sellers out there that you really need to be careful with.... If a "stock" photo is used, ask the seller for pics of the actual item you are bidding on... also, be very careful with sellers who offer a bunch of sets all at once. Some of the Playmofriends have noted weird goings on!
I, myself, am curious about the people who sell set after set without boxes but claim they are new in original playmobil packaging [most often seen in the Victorian listings]. How do they come by 5 of the same set without the boxes and still in original packaging?
??
Regarding shipping, I have had two odd experiences as a seller. I sold a huge lot of display sets and forgot to put one of the boxes in the original shipment. Being the ADD person that I am, I packed up the loose set, took it to the post office mailed it with delivery confirmation and forgot about it. Needless to say, the piece got lost and I lost the delivery confirmation slip. I offered the buyer compensation but it ended up being escalated and he filed a claim. Long story short, he wanted a refund on the ENTIRE purchase - Paypal sided with me because he refused to send back the parcels he did receive but it was a very big pain in the
!! On December 5th, I sent a parcel to Mexico - it has travelled far and wide and to this day has not arrived at its' intended location...from Ohio to Mexico via AUSTRALIA
Anyway, ask the seller for the package specifics - dimensions and weight - and go to USPS and find what it SHOULD cost. If it is an expensive item I add a handling charge that covers the insurance -never more than $5.00 domestic and $10.00 international.
The majority of sellers are honest folk but there are some real pieces of work out there too!
Bottom line is: ASK QUESTIONS! If the seller doesn't respond - watch out!