As I have had no replay to my email of last Monday I telephoned Buster Books and had a talk to them and suggested that in an annual you expect stories as well as puzzles. I later today received this email.
Dear Walter,
Further to our earlier conversation, I would like to apologise once more for the inconvenience caused by our Playmobil books.
The titles were chosen to satisfy the preferences of our distributors – some of whom preferred the 'Activity' title, others the 'Annual'. We attempted to make the two books as similar as possible so as to avoid problems such as the one you have raised, however, I appreciate that your complaint has shown these measures to be insufficient.
I can only recommend that you contact the seller and explain the situation to see if they will reimburse you for postage. The editorial team have been made aware of this problem and I have also passed on your comments about including stories in future editions.
Once again, I hope that you will accept my sincere apologies.
Kind regards,
Tom Asker
