Well, I'm pleased to say that I didn't get the number for the figure I ordered wrong. I did order three waiters from the beach cafe set, but I was sent three cavemen (30 00 9172 I think, but the colour of the furs on playmoDB doesn't match that of the figure being more red than the figures's - I'll post a scan of the figure later), so the error was by the picker at Playmobil in Zirndorf. I'll contact UK DS and they'll get the correct figure sent to me. The error will also be noted against the picker, presumably automatically. (I once had a wrong part sent and reported this and was sent the same wrong part again. When I reported this, UK DS told me that if the wrong part was sent a third time someone would be in trouble. Fortunately, the someone concerned in Germany got it right third time!)